FAQ
# Frequently Asked Questions
## Product Quality & Safety
### Are your supplements third-party tested?
Yes! Every batch of Dr. K's Vital Edge supplements is independently tested by third-party laboratories to verify purity, potency, and quality. We believe in complete transparency about what goes into our products.
### Where are your supplements manufactured?
All our supplements are manufactured in FDA-registered facilities in the United States. We maintain strict quality control standards and follow Good Manufacturing Practices (GMP).
### Are your products safe?
Our supplements are formulated by Dr. Kathleen Koerner, a board-certified general surgeon, using clinically-studied ingredients at safe, effective doses. However, we always recommend consulting with your healthcare provider before starting any new supplement, especially if you're pregnant, nursing, taking medications, or have a medical condition.
### Do your supplements contain allergens?
We clearly label all ingredients and potential allergens on each product page and bottle. Most of our formulas are free from common allergens, but please review individual product labels if you have specific concerns.
### What does "doctor-formulated" mean?
Every product is created by Dr. K, a practicing general surgeon with expertise in human physiology and evidence-based medicine. Each formula is based on clinical research and optimal therapeutic dosing—not minimal amounts found in many competitor products.
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## Shipping & Returns
### How long does shipping take?
Orders typically ship within 1-2 business days. Standard shipping takes 3-5 business days within the continental US. You'll receive tracking information once your order ships.
### Do you offer free shipping?
Yes! We offer free shipping on all orders over $49 within the United States.
### What is your return policy?
We stand behind our products with a 30-day satisfaction guarantee. If you're not completely satisfied, contact us within 30 days of delivery for a full refund. Products must be unopened for return.
### Do you ship internationally?
Currently, we ship within the United States only. We're working on expanding international shipping—stay tuned!
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## How to Use Our Supplements
### When should I take my supplements?
**Sleep Support:** Take 30-60 minutes before bedtime
**Stress/Adaptogen formulas:** Take in the morning or early afternoon
**Probiotic-40:** Take 15-30 minutes before meals for best absorption
**Berberine Plus:** Take 20-30 minutes before meals
**Performance supplements:** Follow individual product instructions
Always check the label on your specific product for detailed usage instructions.
### Can I take multiple supplements together?
Most of our supplements can be safely combined. However, we recommend consulting with your healthcare provider before starting new supplements, especially if you're taking medications.
### How long until I see results?
Results vary by individual and product:
- **Sleep support:** Many customers notice improvements within 3-7 days
- **Stress management:** Typically 2-4 weeks for noticeable effects
- **Digestive health:** 2-4 weeks for gut microbiome balance
- **Metabolic support:** 4-8 weeks for optimal results
Consistency is key! We recommend giving any supplement at least 30-60 days to assess effectiveness.
### What if I miss a dose?
Simply resume your normal schedule. Don't double up to make up for missed doses.
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## Ingredients & Formulations
### Why are your supplements more expensive than some others?
We use premium, clinically-studied ingredients at therapeutic doses—not the minimal amounts found in many mass-market supplements. Third-party testing, FDA-registered manufacturing, and quality sourcing come at a cost, but we believe your wellness is worth it.
### Are your ingredients organic?
We prioritize ingredient quality, purity, and efficacy over organic certification. Many of our ingredients are naturally sourced, and all are tested for contaminants and heavy metals.
### Do you use fillers or artificial ingredients?
No. We avoid unnecessary fillers, artificial colors, and synthetic additives. Every ingredient serves a purpose in the formula.
### Where do you source your ingredients?
We source premium ingredients from trusted suppliers worldwide, prioritizing quality and sustainability. All ingredients undergo rigorous testing before use.
### Can I see the research behind your formulas?
Absolutely! Each product page includes information about key ingredients and their benefits and some also have research sources. For specific research questions, contact us at drk@drkvitaledge.com and we're happy to share clinical studies.
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## Common Questions
### Are your supplements vegan/vegetarian?
This varies by product. Check individual product pages for specific dietary information. Many of our formulas are vegetarian-friendly.
### Can I take your supplements if I'm pregnant or nursing?
Please consult your healthcare provider before taking any supplements during pregnancy or while nursing.
### Will your supplements interact with my medications?
Some supplements can interact with medications. Always consult your healthcare provider or pharmacist before starting new supplements, especially if you take prescription medications.
### Do I need a prescription?
No. All our supplements are available over-the-counter and do not require a prescription.
### How should I store my supplements?
Store in a cool, dry place away from direct sunlight. Keep bottles tightly closed. Do not refrigerate unless specified on the label.
### What if I have a question not answered here?
We're here to help! Contact us at drk@drkvitaledge.com and we'll get back to you within 24-48 hours.
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**Ready to optimize your health?**